Privacy Policy

1. Introduction

Vamshi Shikha Design Studio LLP is an interior design and turnkey execution studio based in Tellapur, Hyderabad, Telangana, India. We provide residential and villa interiors, customised furniture, modular kitchens, wardrobes, renovation and complete interior execution services.

This Privacy Policy describes how we collect, use, share, retain and protect personal information when you visit our website, contact us, request a consultation or engage our services. We handle personal information in accordance with applicable Indian laws, including relevant provisions of the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, as and when applicable provisions take effect.

2. Information We Collect

Contact information: Name, phone number, email address, property or project location, communication preferences and consultation details.

Project information: Property type, approximate area, floor plans, architectural drawings, measurements, design preferences, budgets, reference images, site photographs and videos, site addresses, approvals and feedback.

Website information: Depending on the tools enabled on our website, IP address, device and browser details, pages visited, referral sources, cookie identifiers and website interactions may be collected.

3. How We Use Information

• Respond to enquiries, schedule consultations and arrange site visits.
• Develop concepts, mood boards, layouts, drawings, 3D visualisations and design documentation.
• Prepare quotations, budgets, specifications and execution plans.
• Coordinate project approvals, milestones, payments, materials and on-site work.
• Provide customer service, warranty support and post-handover assistance.
• Maintain accounting, tax and legal records, and protect our business.
• Improve our website and evaluate marketing performance.
• Send promotional updates only where required consent or another lawful basis applies; you can opt out.

4. Consent and Lawful Processing

We process personal information based on consent or other grounds permitted by applicable law. When consent is required, we provide an appropriate notice and request it through a suitable mechanism. You may withdraw consent by contacting us; withdrawal does not affect processing already carried out lawfully or information we must retain by law.

5. Confidentiality of Client Projects

Floor plans, residential photographs, site addresses and private project documents are treated as confidential project information. We take reasonable steps to restrict access to authorised personnel and providers who need the information for design, estimation, fabrication, installation or project execution. We do not intentionally publish confidential residential information without appropriate authorisation.

6. Project Photography and Portfolio Use

We may propose photographing or filming completed projects for our website, social media, magazines, design presentations, awards or advertising. Where images or materials contain personal information or identify a client's private property, we obtain appropriate permission before promotional use. Client names, exact home addresses and identifying details are not disclosed publicly without appropriate authorisation. Photography and publication permissions may be documented separately in the project agreement or a consent form.

7. WhatsApp, Telephone, Email and Social Media

We use these channels to answer enquiries, arrange appointments, discuss requirements, share quotations, coordinate project work and address service requests. Relevant correspondence may be retained for customer service and business recordkeeping. Third-party platforms follow their own privacy practices. A project enquiry does not automatically constitute consent to unrelated promotional messages.

8. Cookies, Analytics and Advertising

Our website may use cookies and similar technologies for essential functions, performance measurement and advertising, depending on the services actually enabled. These may help us understand visits, measure enquiry conversions and evaluate campaigns. Third-party analytics and advertising providers may process data under their own policies. We provide cookie notices and consent choices where required by law. You may also manage cookies in your browser settings.

9. Information Sharing

We do not sell personal information. Where reasonably necessary, we may share limited relevant information with authorised designers, architects, project managers, carpenters, electricians, plumbers, fabricators, suppliers, installation teams, hosting and software providers, CRM or accounting services, and government or legal authorities when required by law. We take reasonable steps to apply appropriate safeguards.

10. Data Security

We use reasonable administrative, technical and organisational safeguards, which may include access restrictions, authentication and controlled access to project records. No internet transmission or storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only as long as reasonably needed for the purpose collected or as required by law. Enquiry records may be kept while follow-up remains relevant; project documents for execution, warranties and disputes; financial records for tax and accounting duties; and marketing contacts until consent is withdrawn or the purpose ends. Information no longer needed is deleted, anonymised or securely disposed of, subject to lawful retention requirements.

12. Your Privacy Rights

Subject to applicable law, you may request information about your personal data, correction or completion, erasure where applicable, withdrawal of consent, and grievance redressal. You may also have nomination rights in circumstances permitted by law. Contact contact@vsdesigns.org to make a request. Legal exceptions and recordkeeping requirements may apply.

13. Children

Our website and services are primarily intended for adults. We do not knowingly solicit personal information directly from children under 18. Where processing of children's personal data is relevant, we follow applicable requirements, including parental consent where legally required.

14. Third-Party Links

Our website may link to social media, messaging, map and other external services. These services have their own privacy policies, which we encourage you to review.

15. International Processing

Some technology and communication providers may store or process information outside India. Where international processing or transfers occur, we take steps to comply with applicable Indian data protection requirements and restrictions.

16. Changes to This Policy

We may update this policy to reflect changes to our services, technology or applicable law. The current version and revision date will appear on our website. Where required, we will provide additional notice or seek consent.

17. Contact and Grievance Redressal

We will acknowledge and address privacy-related grievances within the timelines required by applicable law.